New York, NY — The whole world watched as an irate customer gunned down an insurance company CEO in New York. Sure, murder is a crime (we all agree on that, right?), but let’s not pretend the motivation came out of thin air. Apparently, this customer felt the insurance company had been a tad… let’s say, less than honest . For those not in the know, there’s a curious little rule in personal injury lawsuits: juries aren’t told that an insurance company will foot the bill. Why? Because everyone knows insurance companies excel at one thing—collecting premiums like clockwork. Paying claims? Eh, not so much. You’ve seen the commercials. Nice, friendly spokespeople assure us we’re “in good hands.” What they don’t show is the dark side: armies of lawyers and a well-oiled machine designed to delay, deny, and defend against paying out claims. Oh, you’ve got an airtight, 100% bulletproof case? Congrats, they’ll grudgingly pay—because they have to, not because they’re feeling generous. Now back ...