I Los Angeles, CA--I had my somewhat pricy DJI Inspire 1 camera drone for five months.   I love the product and it never gave a bad moment.  Well not quite.   DJI has an update policy from Hell.  They suddenly announce a firmware update.  You can't fly until you get to good internet service with a computer, download and install the update.   That is a disaster when you drive to a location for a shoot and everything stops.   Okay that sucks but while attempting my last update for the cold weather battery fix things went to Hell. The camera stopped retaining the little SD memory card spitting it out!  There suddenly was a second problem with the coupling of the camera and gimbal to the drone.  Contact was somehow lost.   Technical support was sympathetic and told me to take it to Fedex and provided several explicate pages of instructions on shipping it back. The repair facility is in nearby Carson but they demand it be shipped by Fedex eve...